Question 1

Who is this product designed for?

Accepted Answer

Vicky Baey is designed for trans women and transfeminine people looking for soft, supportive flat-front everyday underwear with a smoother front profile.

Question 2

What makes the fit supportive?

Accepted Answer

The Essential Tucking Thong uses a flat-front construction and stretch fabric to offer gentle support while staying comfortable for daily wear.

Question 3

How do I choose my size?

Accepted Answer

Choose based on your waist, hips, and how you like underwear to feel: more snug or more relaxed. See our size guide to find your fit before placing your pre-order.

Question 4

Is it comfortable enough for everyday wear?

Accepted Answer

Yes. It is designed for all-day comfort, with soft stretch fabric, a feminine cut, and support that moves with you.

Question 5

Will it sit smoothly under clothing?

Accepted Answer

It is designed to create a smooth and flat-front profile and sit discreetly under everyday outfits.

Question 6

What is it made from?

Accepted Answer

The fabric is 82% recycled nylon from Italy and 18% elastane, chosen for softness, stretch, breathability, and shape recovery.

Question 7

Where is it designed and produced?

Accepted Answer

Vicky Baey is designed in Belgium and ethically produced in a family-run atelier in Portugal.

Question 8

Is the packaging discreet?

Accepted Answer

Yes. Orders will be shipped in discreet packaging, only with branding but without obvious product details on the outside.

Question 9

Which countries do you ship to?

Accepted Answer

We ship across the European Union, including Belgium, France, Germany, the Netherlands, Luxembourg, and selected additional European markets.

Question 10

Can I return or exchange it?

Accepted Answer

Because this is intimate underwear, returns and exchanges will only be possible under strict hygiene conditions, such as unworn items with the hygiene seal and original packaging intact.

Question 11

Can I pre-order now?

Accepted Answer

Yes. The Essential Tucking Thong is now available for pre-order. Your card is charged today and your order ships July 2026.

Question 12

When will my order ship?

Accepted Answer

Pre-orders ship in July 2026. We'll email you a dispatch confirmation as soon as your order leaves our warehouse.

Question 13

When is my card charged?

Accepted Answer

Your card is charged today, at the moment you place the pre-order, through our secure Shopify-hosted checkout.

Question 14

Can I change my size before dispatch?

Accepted Answer

Yes. You can request a size change before dispatch by contacting us, subject to availability.

Question 15

What if my size sells out?

Accepted Answer

If your size sells out, you can pick another size or stay in the loop — we'll let you know as soon as it's back.

Question 16

Can I still sign up for updates?

Accepted Answer

Yes. You can stay in the loop for fit tips, restocks and early access — separate from pre-ordering.

Frequently asked questions